Lexus Service Center in Chicago, IL
Service Hours
(833) 537-9451
| Monday | 6:00 am - 5:00 pm |
| Tuesday | 6:00 am - 5:00 pm |
| Wednesday | 6:00 am - 5:00 pm |
| Thursday | 6:00 am - 5:00 pm |
| Friday | 6:00 am - 5:00 pm |
| Saturday | 7:00 am - 4:00 pm |
| Sunday | Closed |
Testimonials
“ Good dealership. Ask for Miles, was a good buying experience. ”
“ Had a great experience! Mike was great with communication when I wanted to buy my first car! I initially contact via email regarding the NX350h and he responded promptly. He kept me updated regarding the transportation of my car and when the car arrived at the dealership. Financial department was also amazing and tried their best to get me the best interest rate. ”
“ You will never find a dealership like Lexus in Chicago. Their sales team is superb, especially Karuna. They will do everything in their power to get you what you want for the price you can afford. They will never try to scam you or add on extra fees that you don't understand. The process will be seamless from beginning to end. Karuna continues to care for her clients even after the purchase. She remains available through text, fixes any misunderstandings, and will always make things right. You will never feel cheated or abandoned like you do at some other dealers. They are truly a hidden luxury vehicle gem in the Midwest. ”
“ Excellent sales and financing! Donte was amazing and Douglas was amazing as well! Highly recommend this dealership. The people here are wonderful and helpful. ”
“ Best Lexus dealership in the mid west ”
“ Steven was great to work with!! ”
“ I had an amazing experience at the McGrath dealership on Divison Ave, they were outstanding, very professional . l was treated with respect,. They made feel at home and very satisfied. ”
“ Justin Parrilla has been the service adviser for my 2008 GX470 for a good while. His attention to great service keeps my SUV running smoothly and the repairs affordable for my older vehicle. ”
“ My salesperson was excellent and the whole sales team provided excellent service for my new car buying experience. ”
“ Great experience with Donte. We drove some distance to see a vehicle and he went above and beyond to send us additional photos. Love my new car and the overall experience at McGrath! Thank You ”
“ Had the best experience here. Wayne was so patient with me. I came in a little nervous in October after a bad experience @ fields (they were too pushy). Wayne was patient and listened. I Finally got my baby. Krystal was amazing too, helped me get a wonderful deal on my brand new NX Hybrid. So thankful for you 2. I will always recommend McGrath!! ”
“ great experience ”
“ Great dealership ”
“ (Translated by Google) undefined (Original) Could not have had a more enjoyable car purchasing experience. Brent was so helpful, as well as the finance department and the technical help with the new vehicle. Thank you McGrath team. ”
“ Junaid was great. Helped me lock in the deal I was looking for and feel good about the purchase. ”
“ Karyna was wonderful to work with. The buying process was smooth and the dealership was responsive. Highly recommended ”
“ We had a wonderful experience at McGrath Lexus this week. Karona is an experienced, thoughtful and caring sales rep. She was always available, responsive and worked to ensure we purchased the right vehicle. Kristal did a great job with financing and Adrian was patient and helpful getting us comfortable with our new ride. Dream team! ”
“ Karuna is the best!!!! Warm, efficient, thorough, and quick! ”
“ (Translated by Google) undefined (Original) Good service ”
“ Thank you Gerry Arquines and staff for an excellent experience for my mom and Dad buying their brand new Lexus TX ”
“ (Translated by Google) undefined (Original) Amazing! Brent and Nick were fabulous!! ”
“ Ms.Julie Hill Did It Again ... She Worked With My Budget And Got Me The Vehicle I Wanted ... Thrust Me She Is The Sales Rep U Want To Work With At Mcgrath Lexus Downtown ... Outgoing, Friendly, And Patient ...Thanks To Mike And Krystal In The Finance Office Also ... U Guys Are The Best 🤗 ”
“ (Translated by Google) undefined (Original) Proud member of the Chicago McGrath Lexus family. I'm so glad I decided to purchase my Lexus from here back in 2021. Five years later I had a minor issue and Matt still took care of me. When is time to buy my next car I am coming back. Choose this dealer for 100% satisfaction. You'll feel like family. ”
“ (Translated by Google) undefined (Original) I just took Kathy‘s 2008 Lexus RX in for oil change we live in downtown Chicago. They furnished a free lift ride home and back when the car was finished they changed the oil and filter. Did a 79 point inspection and a car wash including tax $104. I highly recommend them. The service advisor was five stars. ”
“ (Translated by Google) undefined (Original) Outstanding Experience at McGrath Lexus! I had an exceptional experience at McGrath Lexus, and I can’t thank Karona enough for making it so memorable. From start to finish, everything was smooth, professional, and hassle-free. Karona went above and beyond by offering a great discount and surprising me with Lexus goodies, which was such a nice touch. They truly made the “December to Remember” event live up to its name and even made my birthday feel extra special, something I’ll genuinely remember. The processing was incredibly fast, with no unnecessary waiting, and the level of service was top-notch—transparent, efficient, and customer-focused throughout the entire experience. A big thank you to Karona and the team at McGrath Lexus for delivering such an outstanding experience. I highly recommend them to anyone looking for a premium car-buying experience with excellent service. ”
“ (Translated by Google) undefined (Original) Our experience at McGrath Lexus was wonderful! Karuna was our sales rep and she is amazing! She got us a great deal on the car, and the whole process was smooth and painless. ”
“ (Translated by Google) undefined (Original) ”
“ (Translated by Google) undefined (Original) I want to highlight the outstanding experience I had working with Donte at McGrath Lexus Chicago. He helped me purchase my Lexus almost a year ago, and since then he’s continued to be a great resource whenever I had questions about Lexus models. His product knowledge, responsiveness, and consistency made the entire buying process smooth and stress-free. McGrath Lexus Chicago as a whole has always been worth the drive, and Donte is a big part of that. If you’re considering a Lexus, I highly recommend reaching out to him—he delivers the level of service you expect from a luxury brand. ”
“ (Translated by Google) undefined (Original) ”
“ (Translated by Google) undefined (Original) ”
“ (Translated by Google) undefined (Original) ”
“ (Translated by Google) undefined (Original) I worked with Julie Hill at McGrath Lexus 1250 W Division and my experience was incredible. She made me feel valued, cared for, and completely at ease. She ensuring I had food, water, and comfort while visiting the dealership. The other staff members were kind and friendly. Exceptional customer care! ”
“ Very friendly. Professional ”
“ (Translated by Google) undefined (Original) Thank you, McGrath Lexus of Chicago! I had a truly wonderful experience from start to finish. My saleswoman Julie and the entire finance team made the process smooth, professional, and enjoyable. Julie even offered me her warm dinner as I waited. I appreciate the care and attention everyone showed throughout the journey. I purchased a beautiful Lexus RX 350. I’m happy to be a part of the Lexus family. ”
“ (Translated by Google) undefined (Original) It was a pleasure working with Michael L. in sales, and Don from the Finance team. I would highly recommend McGrath Lexus to potential buyers in the future. ”
“ Quick response, superb communication. Highly recommended to first time buyers. This kind of service is hard to find nowadays. ”
“ (Translated by Google) undefined (Original) I've bought many cars over the years, and this was by far the best experience. My sales representative, Alexandra, was fantastic! The entire team was incredible—Alexandra, Heather, Rick, and Kristal—you all did an amazing job. I will be a customer for life. Thank you! Joe ”
“ My sales woman is Karuna. She was amazing from day one. She got me what I wanted and kept me informed. I will be recommending her. She is top notch!!! ”