McGrath Lexus of Chicago
Service: (833) 537-9451
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Lexus Service Center in Chicago, IL

Lexus Service Center in Chicago, IL

Your Lexus vehicle is an investment and deserves nothing but the best when it comes to repair or routine maintenance. That’s why McGrath Lexus of Chicago takes pride in the expert knowledge of our Service Department. Whether you’ve purchased a vehicle from us or not, stop by 1250 W. Division St. in Chicago, IL, to experience our dedication to excellence! 

The Importance of Routine Maintenance 

Getting maximum performance out of your model requires routine maintenance. These quick visits not only ensure that you are able to enjoy all the power and excitement that your premium Lexus offers, they also help you stay ahead of the game when it comes to catching a potential issue before it becomes a major inconvenience. The main appointments that fall under the routine maintenance umbrella include oil changes, tire rotations, and air filter replacements. Other items we may suggest taking care of during your appointment can include replacing the windshield wipers, getting a battery test, or checking the brake pads. The best part? Many of these take less than an hour to complete, so you’ll be back on the move right away. If you’ve recently purchased a Lexus vehicle, be sure to check out the Complimentary Maintenance plan options. 

Service You Can Depend On

As a certified Lexus Service Center, we employ technicians who have extensive training in the full Lexus lineup, including the ES 350, NX 300, GX and LX models. This includes both the latest iterations and older vehicles that may require special attention due to their mileage. You can sit back and relax in our comfortable waiting area with confidence, knowing we treat each car like it was one of our own. We only use genuine Lexus parts for all repairs and replacements to ensure highest quality and dependability. Plus, you can come to us when looking to order parts and accessories to add a personal touch to your vehicle – they also make great gifts for loved ones! 

Schedule Online

Now that you know a few of the many benefits our service center offers, go ahead and schedule an appointment. There’s no need to pick up the phone and call if you don’t want to, as we have a handy online scheduling tool that will get you reserved in minutes. Returning customers have a saved account for quick access to check past services, schedule a new appointment, or even change the date/time of an upcoming visit. We know that our customers in the Chicagoland area have busy schedules, which is why we have hassle-free service hours Monday through Saturday, with evening appointments as well as morning availability. If cost is the main factor, be sure to check out our ongoing Service Specials and our DigniFi Repair Finance options. 

We hope that you’ll make McGrath Lexus of Chicago your first choice when looking for a Lexus service center in Chicago, IL. Stop by and see us today! 

 

McGrath Lexus of Chicago Service

Service Hours

(833) 537-9451
Monday 7:00 am - 7:00 pm
Tuesday 7:00 am - 7:00 pm
Wednesday 7:00 am - 7:00 pm
Thursday 7:00 am - 7:00 pm
Friday 7:00 am - 6:00 pm
Saturday 7:00 am - 4:00 pm
Sunday Closed

Dealership Information

Contact Information


Testimonials

Mariana Darida
Mariana Darida
GOOGLE
10-13-2019
Full Star Full Star Full Star Full Star Full Star

We recently bought a lexus from this particular dealer in Chicago .We had a wonderful experience and custumer care from everyone especially from Anthony Swanke he he is just an amazing person .Anthony took care of every detail and made us feel like royalty.He gets our medal of outstanding customer service in the field !! Thank you Anthony and everyone who helped us pick up an outstanding car ! Mariana and Alex Darida

Bellas Boricuas
Bellas Boricuas
GOOGLE
10-10-2019
Full Star Full Star Full Star Full Star Full Star

Went to this dealer, and of course looking for a car, and from the moment we walked in they gave us a warm welcome. I mean from the receptionist to Gary S. (the guy who sold us the car) and the rest of the crew. Their customer service should be an example for other businesses. They really took care of us. My sugar even dropped and Gary S. didn't hesitate to make sure I was doing ok. Thank you Gary S. and the rest of Lexus of Chicago crew for making our experience a wonderful one. We definitely recommend this dealer, and we will not think it twice to come back!!

Katie C.
YELP
10-8-2019
Full Star Full Star Full Star Full Star Full Star

Got my first car here! Karuna was a great help! So incredibly happy with my Malibu and it's all thanks to her and the awesome help at Macgrath!

Ranveer Malhotra
Ranveer Malhotra
GOOGLE
10-3-2019
Full Star Full Star Full Star Full Star Full Star
Edgar Lopez
Edgar Lopez
GOOGLE
9-30-2019
Full Star Full Star Full Star Full Star Full Star

Ask for tony great salesmen.

Farzad Diba
Farzad Diba
GOOGLE
9-27-2019
Full Star Full Star Full Star Full Star Full Star

Had an excellent experience with Bill Tacker and the entire sales team. Everyone was very straight forward and efficient. Purchased a certified pre-owned and was in and out of the dealership hassle free.

Diana Morgan
Diana Morgan
GOOGLE
9-21-2019
Full Star Full Star Full Star Full Star Empty Star

Great service, Great deal Thanks

Marcus Neris
Marcus Neris
GOOGLE
9-21-2019
Full Star Full Star Full Star Full Star Full Star
Fayezin Islam
Fayezin Islam
GOOGLE
9-21-2019
Full Star Full Star Full Star Full Star Full Star
Robert Cheong
Robert Cheong
GOOGLE
9-20-2019
Full Star Full Star Full Star Full Star Full Star

John Irantos went above and beyond making our car buying experience a great one! He took extra pictures that I requested, responded quickly to my emails and texts, worked with Linda to make sure our paperwork was in order, ensured our car was detailed to our satisfaction before and during our visit, and even came in on his day off based on our limited window to drive from KY to purchase our 2015 RX350. John was personable, genuine, and true to his word. If you want to buy a Lexus at McGrath, you need to ask for John Irantos!

Robert Lipka
Robert Lipka
GOOGLE
9-17-2019
Full Star Full Star Full Star Full Star Empty Star

Alexandra was very helpful.

Cristina Govea
Cristina Govea
GOOGLE
9-17-2019
Full Star Full Star Full Star Full Star Empty Star
Richmond Ayettey
Richmond Ayettey
GOOGLE
9-16-2019
Full Star Full Star Full Star Full Star Empty Star
Bond James007
Bond James007
GOOGLE
9-14-2019
Full Star Full Star Full Star Full Star Full Star

BILL and LINDA+ MIKE are great ! Awesome Service , Great Normal people No STRESS.

Juan Sr Jasso
Juan Sr Jasso
GOOGLE
9-14-2019
Full Star Full Star Full Star Full Star Full Star

Great service

Kurt Posadas
Kurt Posadas
GOOGLE
9-11-2019
Full Star Full Star Full Star Full Star Full Star

Highly Recommended! Great Customer Service. Thanks Danny for the Help!

Jose Diaz
Jose Diaz
GOOGLE
9-7-2019
Full Star Full Star Full Star Full Star Full Star
Captain Paul
Captain Paul
GOOGLE
8-30-2019
Full Star Full Star Full Star Full Star Full Star

Fast , professional and honest service....Tony is the best one there

Steven Huynh
Steven Huynh
GOOGLE
8-21-2019
Full Star Full Star Full Star Full Star Full Star

Service advisor (tony) is excellent.....

Adam Morgan
Adam Morgan
GOOGLE
8-20-2019
Full Star Full Star Full Star Full Star Full Star

I’ve bought several cars from Noble Jones and every purchase is nice, quick and easy. He has even had vehicles delivered to my house for my wife. He puts his customers first. Thank you for everything you’ve done!

Katrita Williams
Katrita Williams
GOOGLE
8-13-2019
Full Star Full Star Full Star Full Star Full Star
Susan Anderson
Susan Anderson
GOOGLE
8-6-2019
Full Star Full Star Full Star Full Star Full Star

So honest. 100% trust these guys to take care of me and my car.

Romel Murphy
Romel Murphy
GOOGLE
8-6-2019
Full Star Full Star Full Star Full Star Full Star

I had a amazing experience at Mcgrath lexus , with Noble Jones and Heather O'malley leasing my new 2019 Nx.

Sandy Doyle
Sandy Doyle
GOOGLE
8-6-2019
Full Star Full Star Full Star Full Star Full Star

Highly recommend Noble Jones! He provides great service and he really listened to my needs. I will refer all my friends looking for a Lexus to Noble! Thanks again

Kae Finch
Kae Finch
GOOGLE
7-30-2019
Full Star Full Star Full Star Full Star Full Star

Always have a good experience! Everyone's also very nice and accommodating.

Sarah Cho
Sarah Cho
GOOGLE
7-27-2019
Full Star Full Star Full Star Empty Star Empty Star

McGrath Lexus of Chicago has great deals on their vehicles and the presentation of their building is impeccable. If you want to purchase a vehicle from McGrath, go with any salesperson other than Lance Dillon. I have never seen such unprofessionalism from someone selling a vehicle that in dealing with him, I thought it was the "vibe" of a typical Lexus company since it's a luxury brand of vehicle. I was trying to buy my vehicle from Ohio so telephone correspondence was important. We had agreed on a price and my plan was to fly in, sign the paperwork, and drive it home. The paperwork that got sent initially was above what we had agreed on. We called to ask about the difference in price and was told "sign it anyways and we can fix it later" even though it was the wrong price. When I told him I wasn't signing official paperwork without the correct price he got upset. After many phone calls and another set of overnighted paperwork we had agreed I was coming in that Friday to pick up the vehicle in the afternoon. My boyfriend had confirmed with him over the phone I was coming Friday afternoon, and later I had seen it on his computer monitor noted I was coming in Friday. I arrived, he made many side remarks throughout the course of my purchase of this vehicle that I'm lucky I had come in at that time because he was going to leave because he was told I was coming in tomorrow. Come to find out, his daughter was at work with him so from my assumption he had wanted to go home. He was condescending, rude, and I was not spoken in any manner from him other than feeling talked down to like a child. Since he said he wasn't expecting me until the day after (even though it was annotated multiple times I was coming in Friday) the preparation of my vehicle took longer than normal and it ended up being 3 hours total I was there. He was rude to the employee that was detailing my car, to the point where I wanted to personally thank this individual after I had received my car because regardless of what role you play in, no one should ever be talked down to like that. I waited 30 minutes with no communication until I had to sit down with the Finance department, was when I had received my first friendly employee. He was so nice I forgot about Lance. After I signed my paperwork and paid for my vehicle, the employee who was showing me how to use my vehicle was nothing but friendly. I had to ask the finance department for a copy of the paperwork and when Lance was asked to provide copies he seemed a bit annoyed. I left the lot a bit upset that he commissioned off of my purchase, I am surprised he is still employed there with the lack of professionalism he entails. The manager of McGrath sent me an email to personally apologize, but never heard back from their Customer Service department because this was how upset I was. I purchased my vehicle in June, and I am still over my experience. Please please, if you get a vehicle from McGrath go to anyone but Lance. I think that had I gotten anyone but him, this would have been a 5-star review because my experience aside from him was anything but excellent.

Matthew Levine
Matthew Levine
GOOGLE
7-27-2019
Full Star Full Star Full Star Full Star Full Star

If you’re in the market for a new car, make sure to visit McGrath Lexus. Bill Tacker and the entire McGrath staff went above and beyond to make us feel welcomed and appreciated. They were very patient and understanding of our needs. The process was seamless and clear from test drive, selection and singing. Can’t say enough good things about Bill and Matt. Look forward to being a McGrath customer for life.

Lydia Tartabu
Lydia Tartabu
GOOGLE
7-27-2019
Full Star Full Star Full Star Full Star Full Star
david sandoval
david sandoval
GOOGLE
7-27-2019
Full Star Full Star Full Star Full Star Full Star

Thank you Noble for your services! Anyone looking for a vehicle I will be sure to send them to you.

Amber Wiese
Amber Wiese
GOOGLE
7-27-2019
Full Star Full Star Full Star Full Star Full Star

My car buying experience was really smooth and even enjoyable at McGrath Lexus of Chicago. John Irantos was knowledgeable, warm, and accommodating. I would recommend buying a pre used car from here any day. It felt like buying a new car and I would buy from here again.

Sean Wilson
Sean Wilson
GOOGLE
7-27-2019
Full Star Full Star Full Star Full Star Full Star
Teri Knight
Teri Knight
GOOGLE
7-27-2019
Full Star Full Star Full Star Full Star Full Star

I had a great experience working with Bill Tacker on my recent purchase of a certified pre-owned RX 350. Mr. Tacker listened to my specific requests and helped me find he right vehicle for me. He was professional, patient, and friendly.

Hanna Kong
Hanna Kong
GOOGLE
7-27-2019
Full Star Full Star Full Star Full Star Full Star
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