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Lexus Service Center in Chicago, IL

Lexus Service Center in Chicago, IL

Your Lexus vehicle is an investment and deserves nothing but the best when it comes to repair or routine maintenance. That’s why McGrath Lexus of Chicago takes pride in the expert knowledge of our Service Department. Whether you’ve purchased a vehicle from us or not, stop by 1250 W. Division St. in Chicago, IL, to experience our dedication to excellence! 

The Importance of Routine Maintenance 

Getting maximum performance out of your model requires routine maintenance. These quick visits not only ensure that you are able to enjoy all the power and excitement that your premium Lexus offers, they also help you stay ahead of the game when it comes to catching a potential issue before it becomes a major inconvenience. The main appointments that fall under the routine maintenance umbrella include oil changes, tire rotations, and air filter replacements. Other items we may suggest taking care of during your appointment can include replacing the windshield wipers, getting a battery test, or checking the brake pads. The best part? Many of these take less than an hour to complete, so you’ll be back on the move right away. If you’ve recently purchased a Lexus vehicle, be sure to check out the Complimentary Maintenance plan options. 

Service You Can Depend On

As a certified Lexus Service Center, we employ technicians who have extensive training in the full Lexus lineup, including the ES 350, NX 300, GX and LX models. This includes both the latest iterations and older vehicles that may require special attention due to their mileage. You can sit back and relax in our comfortable waiting area with confidence, knowing we treat each car like it was one of our own. We only use genuine Lexus parts for all repairs and replacements to ensure highest quality and dependability. Plus, you can come to us when looking to order parts and accessories to add a personal touch to your vehicle – they also make great gifts for loved ones! 

Schedule Online

Now that you know a few of the many benefits our service center offers, go ahead and schedule an appointment. There’s no need to pick up the phone and call if you don’t want to, as we have a handy online scheduling tool that will get you reserved in minutes. Returning customers have a saved account for quick access to check past services, schedule a new appointment, or even change the date/time of an upcoming visit. We know that our customers in the Chicagoland area have busy schedules, which is why we have hassle-free service hours Monday through Saturday, with evening appointments as well as morning availability. If cost is the main factor, be sure to check out our ongoing Service Specials and our DigniFi Repair Finance options. 

We hope that you’ll make McGrath Lexus of Chicago your first choice when looking for a Lexus service center in Chicago, IL. Stop by and see us today! 

 

McGrath Lexus of Chicago Service

Service Hours

(833) 537-9451

Dealership Information

Contact Information


Testimonials

Valentina Arama
Valentina Arama
GOOGLE
7-13-2020
Full Star Full Star Full Star Full Star Full Star
Stephanie Whyte
Stephanie Whyte
GOOGLE
7-13-2020
Full Star Full Star Full Star Full Star Full Star

Always great service.

Yvonne
CARGURUS
7-10-2020
Full Star Full Star Full Star Full Star Full Star

I brought this car!! They ARE NUMBER 1 IN MY BOOK!!!they treated me like I was spreading A zillions of dollars!!!i will are ways buy a car from them& told everyone I know about them!!!

"I couldn't be more impressed n satisfied from the level..."

Herbert
DEALERRATER
7-9-2020
Full Star Full Star Full Star Full Star Full Star

I couldn't be more impressed n satisfied from the level of service that I received. The service Rep was pleasant, courteous n above all very explanatory with the problems on my vehicle. She should keep up the good work 👍

"Always provides accurate information and updates. Takes..."

mjedel
DEALERRATER
7-8-2020
Full Star Full Star Full Star Full Star Full Star

Always provides accurate information and updates. Takes care with doing it right the first time. I tried a private shop once thinking it would be cheaper, but returned to McGrath. “Cheap is dear in the end” turned out to be very true!

Great Service. Highly recommend.

Just Drive
CARS
7-7-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Finished within predicted time frame. Car was washed and all problems taken care of, meaning fixed! Great customer service. Gave me a ride home after I dropped car.

Aswin Seshan
Aswin Seshan
GOOGLE
7-7-2020
Full Star Full Star Full Star Empty Star Empty Star
Robert Battie
Robert Battie
GOOGLE
7-7-2020
Full Star Full Star Full Star Full Star Empty Star

Had 70k maintenance done. It didn't take to long. Received the complementary car wash and sanitizing of the vehicle.

Robert Painter
Robert Painter
GOOGLE
7-6-2020
Full Star Full Star Full Star Full Star Full Star

Great experience with McGrath Lexus. Worked with Brent M. who was outstanding. Very knowledgeable and responsive.

Thank you Andy

Angel
CARS
7-3-2020
Full Star Full Star Full Star Full Star Full Star

As always Andy did a fantastic job in addressing my call and immediately taking care of me and the maintenance of my car. He is my go to person in the care of my car. Thanks!

Eugene Simmons
Eugene Simmons
GOOGLE
7-3-2020
Full Star Full Star Full Star Full Star Full Star
Dong Chen
Dong Chen
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Full Star

Good

Sammie Green
Sammie Green
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Empty Star
WelleBicho1
WelleBicho1
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star
Joe Baby
Joe Baby
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star

Communication and Service were excellent! Andy went above and beyond and even helped me save some money.

Recall

Connie Nicolas
CARS
6-30-2020
Full Star Full Star Full Star Full Star Full Star

This is the first time I visited this dealer and the guy who scanned my car didn’t even asked if I’m familiar where to go , like waiting area and what’s available for customers waiting for their car.

20,000 mile check up

Jack Doerr
CARS
6-29-2020
Full Star Full Star Full Star Full Star Full Star

I was pleased with the service, friendliness and most importantly, they were on time for both drop off and pick up. I did think the cost was very high, though.

Ulyana Kurylo
Ulyana Kurylo
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Great! Needed a quick oil change and wash, David the associate at Lexus helped me out and was very kind and courteous. Someone give that man a raise!

"Everything was timely and great as usual. Andy WS my..."

Maryneal1953
DEALERRATER
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Everything was timely and great as usual. Andy WS my service person and he was very professional and friendly ad usual. Great service and I was satisfied.

Sandeep Kumar
Sandeep Kumar
GOOGLE
6-28-2020
Full Star Full Star Full Star Empty Star Empty Star

Great experience overall but few points to improve: 1. It took overall ~4 hrs to test drive and completing all paperwork. They kept asking water/coffee but nothing to eat. They should have at least offer some sort of snack to eat :) I was starving and paper work kept going! 2. I think they should work on final handoff. At the end technical specialist was trying to walk me through the car but she told all obvious things - mirror adjusting, cup holder, AC etc. nothing specific to Lexus and she kept saying I don’t know what else to tell. Also they should have printed the car details with the list of all options and equipments. And should have shown all of that while giving a walk through of the car... kind of checklist. That’s what Mercedes does. But overall great experience. After car wash, it was looking brand new and fantastic. Thanks to the store workers and my sales person Bill Tacker. Cheers guys!

"Thanks Mark McLawhorn and the Team at McGrath Lexus"

AGAHappy
DEALERRATER
6-27-2020
Full Star Full Star Full Star Full Star Full Star

The reason why I have been a loyal Lexus customer is because of the service provided by the personnel at this McGrath Lexus. Mark McLawhorn is excellent and he truly cares about your needs as a customer. He goes up and above the call of duty. He personally makes sure that I experience nothing but convenience when it comes to servicing my car(s). And his support team is excellent. I only speak to Mark when it comes to servicing my car. Additionally, I only deal with Mike Tumilty when it comes time for a trade in. He takes the time to know what you will like and what you will not like. And he works his magic to make sure I am satisfied when I leave the showroom. Doug Bell is also great as he not only listens but provides great advice so that you can make an informed decision. They have a great team. It’s like a family and I feel confident that they are always considering my best interest at heart. You can't buy the type of service and commitment to quality and excellence that these individuals provide. Please note that I have had a number of cars from this McGrath Lexus for a couple of decades now and I am blessed not to have ever had any issues with any of their cars and that has to do with which dealership that you go to when you are making such an investment. You not only invest in a car but the Team behind the car. This is the dealership and the Go To Team.

"My son , daughter and i used only Mark McLawhorn as our..."

artessgarcia
DEALERRATER
6-26-2020
Full Star Full Star Full Star Full Star Empty Star

My son , daughter and i used only Mark McLawhorn as our service advisor he’s very helpful and knowledgeable in his work. he’s very professional in his job.

"Everyone in the service department was helpful, friendly..."

Joelbm944
DEALERRATER
6-25-2020
Full Star Full Star Full Star Full Star Full Star

Everyone in the service department was helpful, friendly and courteous. They kept me updated on the status of the work being done on my car. When the car was ready , they went over the details of the diagnostics

Hans M
Hans M
GOOGLE
6-23-2020
Full Star Full Star Full Star Full Star Full Star
Bbbthompson
CARGURUS
6-23-2020
Full Star Full Star Full Star Full Star Full Star

They were prompt to answer any questions. I ended up purchasing from another dealership and did not do any negotiating so I can't attest to that aspect of their company. Front end service was good though.

Ellen Chen
Ellen Chen
GOOGLE
6-23-2020
Full Star Full Star Full Star Full Star Full Star

Had a good experience getting my car repaired, from start to finish. Fast and responsive, can’t complain!

Brian Lopez
Brian Lopez
GOOGLE
6-23-2020
Full Star Full Star Full Star Full Star Full Star
RXsearcher
CARGURUS
6-22-2020
Full Star Full Star Full Star Full Star Full Star

The dealer responded right away and kept me informed while waiting for the photos I requested.

Nicole A. Caccitolo
Nicole A. Caccitolo
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star
George Gray
George Gray
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star
Ann Whitaker
Ann Whitaker
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star

Oil change was done in a timely manner.

Susan Lucas
Susan Lucas
GOOGLE
6-18-2020
Full Star Full Star Full Star Full Star Full Star
Carrie Hunt
Carrie Hunt
GOOGLE
6-18-2020
Full Star Full Star Full Star Full Star Full Star
Joyce Whitmore
Joyce Whitmore
GOOGLE
6-18-2020
Full Star Full Star Full Star Full Star Empty Star
Julian Delgado
Julian Delgado
GOOGLE
6-17-2020
Full Star Full Star Full Star Full Star Full Star

Have taken my Lexus RX450h to McGrath’s since day one have always been treated with respect. Tony B. Has always taken care of me with a very friendly way. Will always take my vehicle there for service.

"It was great, I had to go in for a recall..I was in and..."

Danialomair78
DEALERRATER
6-16-2020
Full Star Full Star Full Star Full Star Full Star

It was great, I had to go in for a recall..I was in and out within about 1.5 hrs. I did not get a full tank as I usually do in every recall I’ve gone for but it’s all good.

steve o
steve o
GOOGLE
6-16-2020
Full Star Full Star Full Star Full Star Full Star
Anthony Kelly
Anthony Kelly
GOOGLE
6-15-2020
Full Star Full Star Full Star Full Star Full Star

Every time I have had to deal with McGrath Lexus it has always been top notch. Excellent all the way around. Its a pleasure to be treated so well.

Ginny Shipe
Ginny Shipe
GOOGLE
6-15-2020
Full Star Full Star Full Star Full Star Full Star
Julie Vennetti
Julie Vennetti
GOOGLE
6-15-2020
Full Star Full Star Full Star Full Star Full Star
Joyce Smith
Joyce Smith
GOOGLE
6-14-2020
Full Star Full Star Full Star Full Star Full Star

My sales person Julia was very helpful. She seemed dedicated on helping me find what I wanted and what was important to me. So I left there Very pleased with myself, Julia and Lexus of McGrath

Robin Szarvas
Robin Szarvas
GOOGLE
6-13-2020
Full Star Full Star Full Star Full Star Full Star
Kandace Kelley
Kandace Kelley
GOOGLE
6-13-2020
Full Star Full Star Full Star Full Star Full Star
Mark Hands
Mark Hands
GOOGLE
6-13-2020
Full Star Full Star Full Star Full Star Full Star
Bliss Feldman
Bliss Feldman
GOOGLE
6-13-2020
Full Star Full Star Full Star Full Star Empty Star
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