Service: (833) 537-9451

Contact Information

Satisfactory experience overall. Helpful sales staff not too pushy. Will recommend

- Jayesh Parikh, GOOGLE

I had a great experience from start to finish. No hassle experience. Your sales person, Karina, was very professional , attentive, courteous. I never felt any pressure to buy, Karina let the Lexus brand sell it self. Thank you McGrath Lexus for such a smooth experience. I would recommend you to...

- Eric Correa, GOOGLE

Confusion about two cars posted but they were supportive in clarifying.

- mdpatton5, CARGURUS

I bought a used Lexus RX from McGrath Lexus in Chicago and had the pleasure of working with Mike LaGiligo. They were very friendly, courteous and quick! Mike worked out a great deal for me and even stored my current car so I could drive my new one home. Highly recommend stopping in if you’re...

- Sherri Muellner, GOOGLE

The response was quick and very informative.

- Robert, CARGURUS

Very courteous, responded promptly.

- Guru32T85, CARGURUS

The service and attention to detail is what keeps bringing me back. The professionalism by all the people is absolutely wonderful. I will definitely buy another car from them.

- Menahem Deitcher, CARS

Excellent, customer-focused service. Thank you, Rob!

- Steve Vice, GOOGLE

Service beyond excellent!! They took care of my car and me as this was an expensive repair. Most people would say sell the car. I said fix it if reasonable. They made it reasonable and explained all the issues for me directly. I so appreciate Harold-mechanic, Daniel-Srv Advisor and Frank-the...

- Felicia Fourte, GOOGLE

My fiancé and I bought a car here July 3rd weekend. Read some good and bad reviews of the place. I can truly say we had a great experience. Even when we needed something taken care of AFTER the purchase. Maybe we got the right Sales person. Highly recommend asking for Brent Matthews of you want to...

- B D., YELP

Jimmy is the best manager. I bought two cars from lexus already

- Yiming, CARS



Always great service.

- Stephanie Whyte, GOOGLE

I brought this car!! They ARE NUMBER 1 IN MY BOOK!!!they treated me like I was spreading A zillions of dollars!!!i will are ways buy a car from them& told everyone I know about them!!!

- Yvonne, CARGURUS

I couldn't be more impressed n satisfied from the level of service that I received. The service Rep was pleasant, courteous n above all very explanatory with the problems on my vehicle. She should keep up the good work 👍


Always provides accurate information and updates. Takes care with doing it right the first time. I tried a private shop once thinking it would be cheaper, but returned to McGrath. “Cheap is dear in the end” turned out to be very true!


Great service. Finished within predicted time frame. Car was washed and all problems taken care of, meaning fixed! Great customer service. Gave me a ride home after I dropped car.

- Just Drive, CARS

Had 70k maintenance done. It didn't take to long. Received the complementary car wash and sanitizing of the vehicle.

- Robert Battie, GOOGLE

Great experience with McGrath Lexus. Worked with Brent M. who was outstanding. Very knowledgeable and responsive.

- Robert Painter, GOOGLE

As always Andy did a fantastic job in addressing my call and immediately taking care of me and the maintenance of my car. He is my go to person in the care of my car. Thanks!

- Angel, CARS


- Dong Chen, GOOGLE

Communication and Service were excellent! Andy went above and beyond and even helped me save some money.

- Joe Baby, GOOGLE

This is the first time I visited this dealer and the guy who scanned my car didn’t even asked if I’m familiar where to go , like waiting area and what’s available for customers waiting for their car.

- Connie Nicolas, CARS

I was pleased with the service, friendliness and most importantly, they were on time for both drop off and pick up. I did think the cost was very high, though.

- Jack Doerr, CARS

Great! Needed a quick oil change and wash, David the associate at Lexus helped me out and was very kind and courteous. Someone give that man a raise!

- Ulyana Kurylo, GOOGLE

Everything was timely and great as usual. Andy WS my service person and he was very professional and friendly ad usual. Great service and I was satisfied.

- Maryneal1953, DEALERRATER

Great experience overall but few points to improve: 1. It took overall ~4 hrs to test drive and completing all paperwork. They kept asking water/coffee but nothing to eat. They should have at least offer some sort of snack to eat :) I was starving and paper work kept going! 2. I think they should...

- Sandeep Kumar, GOOGLE

The reason why I have been a loyal Lexus customer is because of the service provided by the personnel at this McGrath Lexus. Mark McLawhorn is excellent and he truly cares about your needs as a customer. He goes up and above the call of duty. He personally makes sure that I experience nothing but...


My son , daughter and i used only Mark McLawhorn as our service advisor he’s very helpful and knowledgeable in his work. he’s very professional in his job.

- artessgarcia, DEALERRATER

Everyone in the service department was helpful, friendly and courteous. They kept me updated on the status of the work being done on my car. When the car was ready , they went over the details of the diagnostics

- Joelbm944, DEALERRATER
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Our Location

McGrath Lexus Chicago
1250 W Division Street
Chicago, IL 60642

Sales: (833) 536-7346
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Sales Hours

Body Shop Hours

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