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Testimonials

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Valentina Arama
Full Star Full Star Full Star Full Star Full Star
7-13-2020
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Stephanie Whyte
Full Star Full Star Full Star Full Star Full Star
7-13-2020
Stephanie Whyte

Always great service.

CARGURUS
Yvonne
Full Star Full Star Full Star Full Star Full Star
7-10-2020

I brought this car!! They ARE NUMBER 1 IN MY BOOK!!!they treated me like I was spreading A zillions of dollars!!!i will are ways buy a car from them& told everyone I know about them!!!

DEALERRATER
Herbert
Full Star Full Star Full Star Full Star Full Star
7-9-2020
I couldn't be more impressed n satisfied from the level...

I couldn't be more impressed n satisfied from the level of service that I received. The service Rep was pleasant, courteous n above all very explanatory with the problems on my vehicle. She should keep up the good work 👍

DEALERRATER
mjedel
Full Star Full Star Full Star Full Star Full Star
7-8-2020
Always provides accurate information and updates. Takes...

Always provides accurate information and updates. Takes care with doing it right the first time. I tried a private shop once thinking it would be cheaper, but returned to McGrath. “Cheap is dear in the end” turned out to be very true!

CARS
Just Drive
Full Star Full Star Full Star Full Star Full Star
7-7-2020
Great Service. Highly recommend.

Great service. Finished within predicted time frame. Car was washed and all problems taken care of, meaning fixed! Great customer service. Gave me a ride home after I dropped car.

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Aswin Seshan
Full Star Full Star Full Star Empty Star Empty Star
7-7-2020
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Robert Battie
Full Star Full Star Full Star Full Star Empty Star
7-7-2020
Robert Battie

Had 70k maintenance done. It didn't take to long. Received the complementary car wash and sanitizing of the vehicle.

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Robert Painter
Full Star Full Star Full Star Full Star Full Star
7-6-2020
Robert Painter

Great experience with McGrath Lexus. Worked with Brent M. who was outstanding. Very knowledgeable and responsive.

CARS
Angel
Full Star Full Star Full Star Full Star Full Star
7-3-2020
Thank you Andy

As always Andy did a fantastic job in addressing my call and immediately taking care of me and the maintenance of my car. He is my go to person in the care of my car. Thanks!

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Eugene Simmons
Full Star Full Star Full Star Full Star Full Star
7-3-2020
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Dong Chen
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Dong Chen

Good

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Sammie Green
Full Star Full Star Full Star Full Star Empty Star
7-1-2020
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WelleBicho1
Full Star Full Star Full Star Full Star Full Star
6-30-2020
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Joe Baby
Full Star Full Star Full Star Full Star Full Star
6-30-2020
Joe Baby

Communication and Service were excellent! Andy went above and beyond and even helped me save some money.

CARS
Connie Nicolas
Full Star Full Star Full Star Full Star Full Star
6-30-2020
Recall

This is the first time I visited this dealer and the guy who scanned my car didn’t even asked if I’m familiar where to go , like waiting area and what’s available for customers waiting for their car.

CARS
Jack Doerr
Full Star Full Star Full Star Full Star Full Star
6-29-2020
20,000 mile check up

I was pleased with the service, friendliness and most importantly, they were on time for both drop off and pick up. I did think the cost was very high, though.

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Ulyana Kurylo
Full Star Full Star Full Star Full Star Full Star
6-29-2020
Ulyana Kurylo

Great! Needed a quick oil change and wash, David the associate at Lexus helped me out and was very kind and courteous. Someone give that man a raise!

DEALERRATER
Maryneal1953
Full Star Full Star Full Star Full Star Full Star
6-29-2020
Everything was timely and great as usual. Andy WS my...

Everything was timely and great as usual. Andy WS my service person and he was very professional and friendly ad usual. Great service and I was satisfied.

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Sandeep Kumar
Full Star Full Star Full Star Empty Star Empty Star
6-28-2020
Sandeep Kumar

Great experience overall but few points to improve: 1. It took overall ~4 hrs to test drive and completing all paperwork. They kept asking water/coffee but nothing to eat. They should have at least offer some sort of snack to eat :) I was starving and paper work kept going! 2. I think they should work on final handoff. At the end technical specialist was trying to walk me through the car but she told all obvious things - mirror adjusting, cup holder, AC etc. nothing specific to Lexus and she kept saying I don’t know what else to tell. Also they should have printed the car details with the list of all options and equipments. And should have shown all of that while giving a walk through of the car... kind of checklist. That’s what Mercedes does. But overall great experience. After car wash, it was looking brand new and fantastic. Thanks to the store workers and my sales person Bill Tacker. Cheers guys!

DEALERRATER
AGAHappy
Full Star Full Star Full Star Full Star Full Star
6-27-2020
Thanks Mark McLawhorn and the Team at McGrath Lexus

The reason why I have been a loyal Lexus customer is because of the service provided by the personnel at this McGrath Lexus. Mark McLawhorn is excellent and he truly cares about your needs as a customer. He goes up and above the call of duty. He personally makes sure that I experience nothing but convenience when it comes to servicing my car(s). And his support team is excellent. I only speak to Mark when it comes to servicing my car. Additionally, I only deal with Mike Tumilty when it comes time for a trade in. He takes the time to know what you will like and what you will not like. And he works his magic to make sure I am satisfied when I leave the showroom. Doug Bell is also great as he not only listens but provides great advice so that you can make an informed decision. They have a great team. It’s like a family and I feel confident that they are always considering my best interest at heart. You can't buy the type of service and commitment to quality and excellence that these individuals provide. Please note that I have had a number of cars from this McGrath Lexus for a couple of decades now and I am blessed not to have ever had any issues with any of their cars and that has to do with which dealership that you go to when you are making such an investment. You not only invest in a car but the Team behind the car. This is the dealership and the Go To Team.

DEALERRATER
artessgarcia
Full Star Full Star Full Star Full Star Empty Star
6-26-2020
My son , daughter and i used only Mark McLawhorn as our...

My son , daughter and i used only Mark McLawhorn as our service advisor he’s very helpful and knowledgeable in his work. he’s very professional in his job.

DEALERRATER
Joelbm944
Full Star Full Star Full Star Full Star Full Star
6-25-2020
Everyone in the service department was helpful, friendly...

Everyone in the service department was helpful, friendly and courteous. They kept me updated on the status of the work being done on my car. When the car was ready , they went over the details of the diagnostics

GOOGLE
Hans M
Full Star Full Star Full Star Full Star Full Star
6-23-2020
CARGURUS
Bbbthompson
Full Star Full Star Full Star Full Star Full Star
6-23-2020

They were prompt to answer any questions. I ended up purchasing from another dealership and did not do any negotiating so I can't attest to that aspect of their company. Front end service was good though.

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Ellen Chen
Full Star Full Star Full Star Full Star Full Star
6-23-2020
Ellen Chen

Had a good experience getting my car repaired, from start to finish. Fast and responsive, can’t complain!

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Brian Lopez
Full Star Full Star Full Star Full Star Full Star
6-23-2020
CARGURUS
RXsearcher
Full Star Full Star Full Star Full Star Full Star
6-22-2020

The dealer responded right away and kept me informed while waiting for the photos I requested.

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Nicole A. Caccitolo
Full Star Full Star Full Star Full Star Full Star
6-22-2020
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George Gray
Full Star Full Star Full Star Full Star Full Star
6-22-2020
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Ann Whitaker
Full Star Full Star Full Star Full Star Full Star
6-22-2020
Ann Whitaker

Oil change was done in a timely manner.

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Susan Lucas
Full Star Full Star Full Star Full Star Full Star
6-18-2020
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Carrie Hunt
Full Star Full Star Full Star Full Star Full Star
6-18-2020
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Joyce Whitmore
Full Star Full Star Full Star Full Star Empty Star
6-18-2020
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Julian Delgado
Full Star Full Star Full Star Full Star Full Star
6-17-2020
Julian Delgado

Have taken my Lexus RX450h to McGrath’s since day one have always been treated with respect. Tony B. Has always taken care of me with a very friendly way. Will always take my vehicle there for service.

DEALERRATER
Danialomair78
Full Star Full Star Full Star Full Star Full Star
6-16-2020
It was great, I had to go in for a recall..I was in and...

It was great, I had to go in for a recall..I was in and out within about 1.5 hrs. I did not get a full tank as I usually do in every recall I’ve gone for but it’s all good.

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steve o
Full Star Full Star Full Star Full Star Full Star
6-16-2020
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Anthony Kelly
Full Star Full Star Full Star Full Star Full Star
6-15-2020
Anthony Kelly

Every time I have had to deal with McGrath Lexus it has always been top notch. Excellent all the way around. Its a pleasure to be treated so well.

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Ginny Shipe
Full Star Full Star Full Star Full Star Full Star
6-15-2020
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Julie Vennetti
Full Star Full Star Full Star Full Star Full Star
6-15-2020
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Joyce Smith
Full Star Full Star Full Star Full Star Full Star
6-14-2020
Joyce Smith

My sales person Julia was very helpful. She seemed dedicated on helping me find what I wanted and what was important to me. So I left there Very pleased with myself, Julia and Lexus of McGrath

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Robin Szarvas
Full Star Full Star Full Star Full Star Full Star
6-13-2020
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Kandace Kelley
Full Star Full Star Full Star Full Star Full Star
6-13-2020
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Mark Hands
Full Star Full Star Full Star Full Star Full Star
6-13-2020
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Bliss Feldman
Full Star Full Star Full Star Full Star Empty Star
6-13-2020