McGrath Lexus of Chicago
Service: (833) 537-9451
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Testimonials

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Diana Morgan
Full Star Full Star Full Star Full Star Empty Star
9-21-2019
Diana Morgan

Great service, Great deal Thanks

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Marcus Neris
Full Star Full Star Full Star Full Star Full Star
9-21-2019
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Fayezin Islam
Full Star Full Star Full Star Full Star Full Star
9-21-2019
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Robert Cheong
Full Star Full Star Full Star Full Star Full Star
9-20-2019
Robert Cheong

John Irantos went above and beyond making our car buying experience a great one! He took extra pictures that I requested, responded quickly to my emails and texts, worked with Linda to make sure our paperwork was in order, ensured our car was detailed to our satisfaction before and during our visit, and even came in on his day off based on our limited window to drive from KY to purchase our 2015 RX350. John was personable, genuine, and true to his word. If you want to buy a Lexus at McGrath, you need to ask for John Irantos!

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Robert Lipka
Full Star Full Star Full Star Full Star Empty Star
9-17-2019
Robert Lipka

Alexandra was very helpful.

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Cristina Govea
Full Star Full Star Full Star Full Star Empty Star
9-17-2019
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Richmond Ayettey
Full Star Full Star Full Star Full Star Empty Star
9-16-2019
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Bond James007
Full Star Full Star Full Star Full Star Full Star
9-14-2019
Bond James007

BILL and LINDA+ MIKE are great ! Awesome Service , Great Normal people No STRESS.

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Juan Sr Jasso
Full Star Full Star Full Star Full Star Full Star
9-14-2019
Juan Sr Jasso

Great service

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Kurt Posadas
Full Star Full Star Full Star Full Star Full Star
9-11-2019
Kurt Posadas

Highly Recommended! Great Customer Service. Thanks Danny for the Help!

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Jose Diaz
Full Star Full Star Full Star Full Star Full Star
9-7-2019
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Captain Paul
Full Star Full Star Full Star Full Star Full Star
8-30-2019
Captain Paul

Fast , professional and honest service....Tony is the best one there

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Steven Huynh
Full Star Full Star Full Star Full Star Full Star
8-21-2019
Steven Huynh

Service advisor (tony) is excellent.....

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Adam Morgan
Full Star Full Star Full Star Full Star Full Star
8-20-2019
Adam Morgan

I’ve bought several cars from Noble Jones and every purchase is nice, quick and easy. He has even had vehicles delivered to my house for my wife. He puts his customers first. Thank you for everything you’ve done!

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Mariusz Falkus
Full Star Full Star Full Star Empty Star Empty Star
8-13-2019
Mariusz Falkus

Good service, but I don't like when people try to scam me for unnecessary services.

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Katrita Williams
Full Star Full Star Full Star Full Star Full Star
8-13-2019
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Susan Anderson
Full Star Full Star Full Star Full Star Full Star
8-6-2019
Susan Anderson

So honest. 100% trust these guys to take care of me and my car.

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Romel Murphy
Full Star Full Star Full Star Full Star Full Star
8-6-2019
Romel Murphy

I had a amazing experience at Mcgrath lexus , with Noble Jones and Heather O'malley leasing my new 2019 Nx.

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Sandy Doyle
Full Star Full Star Full Star Full Star Full Star
8-6-2019
Sandy Doyle

Highly recommend Noble Jones! He provides great service and he really listened to my needs. I will refer all my friends looking for a Lexus to Noble! Thanks again

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Kae Finch
Full Star Full Star Full Star Full Star Full Star
7-30-2019
Kae Finch

Always have a good experience! Everyone's also very nice and accommodating.

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Lystra Beecham
Full Star Full Star Full Star Empty Star Empty Star
7-27-2019
Lystra Beecham

They to slow... taking to long doing nothing

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Sarah Cho
Full Star Full Star Full Star Empty Star Empty Star
7-27-2019
Sarah Cho

McGrath Lexus of Chicago has great deals on their vehicles and the presentation of their building is impeccable. If you want to purchase a vehicle from McGrath, go with any salesperson other than Lance Dillon. I have never seen such unprofessionalism from someone selling a vehicle that in dealing with him, I thought it was the "vibe" of a typical Lexus company since it's a luxury brand of vehicle. I was trying to buy my vehicle from Ohio so telephone correspondence was important. We had agreed on a price and my plan was to fly in, sign the paperwork, and drive it home. The paperwork that got sent initially was above what we had agreed on. We called to ask about the difference in price and was told "sign it anyways and we can fix it later" even though it was the wrong price. When I told him I wasn't signing official paperwork without the correct price he got upset. After many phone calls and another set of overnighted paperwork we had agreed I was coming in that Friday to pick up the vehicle in the afternoon. My boyfriend had confirmed with him over the phone I was coming Friday afternoon, and later I had seen it on his computer monitor noted I was coming in Friday. I arrived, he made many side remarks throughout the course of my purchase of this vehicle that I'm lucky I had come in at that time because he was going to leave because he was told I was coming in tomorrow. Come to find out, his daughter was at work with him so from my assumption he had wanted to go home. He was condescending, rude, and I was not spoken in any manner from him other than feeling talked down to like a child. Since he said he wasn't expecting me until the day after (even though it was annotated multiple times I was coming in Friday) the preparation of my vehicle took longer than normal and it ended up being 3 hours total I was there. He was rude to the employee that was detailing my car, to the point where I wanted to personally thank this individual after I had received my car because regardless of what role you play in, no one should ever be talked down to like that. I waited 30 minutes with no communication until I had to sit down with the Finance department, was when I had received my first friendly employee. He was so nice I forgot about Lance. After I signed my paperwork and paid for my vehicle, the employee who was showing me how to use my vehicle was nothing but friendly. I had to ask the finance department for a copy of the paperwork and when Lance was asked to provide copies he seemed a bit annoyed. I left the lot a bit upset that he commissioned off of my purchase, I am surprised he is still employed there with the lack of professionalism he entails. The manager of McGrath sent me an email to personally apologize, but never heard back from their Customer Service department because this was how upset I was. I purchased my vehicle in June, and I am still over my experience. Please please, if you get a vehicle from McGrath go to anyone but Lance. I think that had I gotten anyone but him, this would have been a 5-star review because my experience aside from him was anything but excellent.

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Matthew Levine
Full Star Full Star Full Star Full Star Full Star
7-27-2019
Matthew Levine

If you’re in the market for a new car, make sure to visit McGrath Lexus. Bill Tacker and the entire McGrath staff went above and beyond to make us feel welcomed and appreciated. They were very patient and understanding of our needs. The process was seamless and clear from test drive, selection and singing. Can’t say enough good things about Bill and Matt. Look forward to being a McGrath customer for life.

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Lydia Tartabu
Full Star Full Star Full Star Full Star Full Star
7-27-2019
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david sandoval
Full Star Full Star Full Star Full Star Full Star
7-27-2019
david sandoval

Thank you Noble for your services! Anyone looking for a vehicle I will be sure to send them to you.

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Amber Wiese
Full Star Full Star Full Star Full Star Full Star
7-27-2019
Amber Wiese

My car buying experience was really smooth and even enjoyable at McGrath Lexus of Chicago. John Irantos was knowledgeable, warm, and accommodating. I would recommend buying a pre used car from here any day. It felt like buying a new car and I would buy from here again.

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Sean Wilson
Full Star Full Star Full Star Full Star Full Star
7-27-2019
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Teri Knight
Full Star Full Star Full Star Full Star Full Star
7-27-2019
Teri Knight

I had a great experience working with Bill Tacker on my recent purchase of a certified pre-owned RX 350. Mr. Tacker listened to my specific requests and helped me find he right vehicle for me. He was professional, patient, and friendly.

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Hanna Kong
Full Star Full Star Full Star Full Star Full Star
7-27-2019
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Teri
Full Star Full Star Full Star Full Star Full Star
7-25-2019
Great experience

I recently purchased a pre-owned vehicle from this dealership. Mr. Tacker was great to work with and made the process efficient and smooth. He is professional, friendly, and attentive. If you’re in the market for a previously owned Lexus, I highly recommend Bill Tacker.

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Noe M.
Full Star Full Star Full Star Full Star Full Star
7-24-2019
Noe M.

Great experience buying a vehicle. By far the fastest and smoothes process ever. I like when the salesman knows what they are doing. Thanks to John Irantos I drove off in the vehicle I wanted in less than 30 minutes. Don't break your head next time buying a car just go with John and he will take care of you!

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Christina R.
Full Star Full Star Full Star Full Star Full Star
7-11-2019
Christina R.

I just brought home my 3rd Lexus and the experience has been the most pleasant yet. My Sales Representative, Karona Talwar-Debe, was great! Karona was informative, patient, knowledgeable and truly represents what McGrath Lexus is all about! My NX 300 is perfect for me! Next time you visit McGrath Lexus, ask for Karona. She is genuine and honest and that's what you want! Thanks Karona.....you're the BEST‼

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looking41bigtym
Full Star Full Star Full Star Full Star Empty Star
7-2-2019

I inquired about a vehicle and I received a prompt response.

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Luis Lebron
Full Star Full Star Full Star Full Star Full Star
6-27-2019
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Linda Williams
Full Star Full Star Full Star Full Star Full Star
6-27-2019
Linda Williams

Friendly staff try to make sure you are satisfied.